In today’s fast-moving global economy, it is more important than ever to deliver world-class solutions that quickly and efficiently connect your customers and clients with the right people and the most accurate information available within your organization. Americall Answering Services delivers.
With AmeriCall’s superior IVR technology, we combine our team of highly-trained and knowledgeable Call Center Agents and operators with the latest advances in hardware, telephone equipment, and software and database applications to provide your business with the competitive edge it needs.
With Interactive Voice Response (IVR) from AmeriCall, you can:
Receive “live” messages broadcast directly from the IVR system
Have messages routed to different voice mailboxes based upon fully customizable criteria
Completely automate outbound computer-generated calls, saving time and money
Automate opt-out features using Caller I.D. recognition
Access advanced inbound and outbound call reporting
Transfer calls remotely using touch tone access
Customize a variety of on-hold, transfer options, and menus
Reduce employee costs by automating routine inbound and outbound calling tasks
Automate outbound calling processes for post-sales support, cross-selling, up-selling, marketing surveys, and much more using an integrated predictive dialer system
And much, much more!
Contact AmeriCall today to learn more about our fully-customizable Interactive Voice Response (IVR) system and how it can dramatically assist your business starting in as little as one week.
Our IVR solutions are backed by an unbeatable satisfaction guarantee and our operations center is managed by one of the industry’s top administrative teams.
So you know you’re making the right choice when it comes to using AmeriCall’s IVR infrastructure to increase customer satisfaction and streamline your company’s operations.
